Get a free, no-obligation quote for a stunning
new bathroom from local experts. 👉🏻
Transform your space with trusted bathroom fitters
serving Darlington and beyond.
Fully insured for peace of mind
3 year install warranty
End-to-end project management
Complete home protection
Local bathroom experts proudly serving the north east , covering county durham, north yorkshire, darlington and Teeside
Family-run bathroom specialists offering design, installation and aftercare.
Founded by Alex Minay in 2022, The Home Improvement Co. began by providing handyman services in Darlington. As the business grew, Alex expanded into complete bathroom renovations with expert project management from start to finish.
Today, it’s a family-run business, with Alex’s brother, mum and step-dad all playing key roles. Today, they are trusted bathroom installers focused on quality workmanship, reliable service and helping customers create bathrooms they love.
Rated Excellent By Customers
EXCELLENT Based on 18 reviews Posted on Google Gill HewinsTrustindex verifies that the original source of the review is Google. We've just had our bathroom renovated by Alex and Ben. From start to finish, it was an excellent experience. On first meeting Alex, his professionalism and knowledge impressed us. He spent time helping us to plan our new bathroom and listened to any concerns we had. During the job, they communicated each step to us. When problems with our property arose (due to its age and construction), they carried out remedial work to sort them out. We have been left with a beautiful bathroom space, which we will enjoy for years to come. I cannot recommend this company highly enough. The quality of the workmanship is excellent.Posted on Google Ian GilbodyTrustindex verifies that the original source of the review is Google. First this maybe a long one I hit it off straight away with Alex, maybe that was because he returned my enquiry when 4 others hadn’t. Professional from the moment he walked through the door. After a good chat and inspection of the project, i left him to develop the quote, this arrived shortly after the visit. Work started on time and with efficient gusto and professionalism every night a clean down, any issues, a discussion, always great communication, because things change from our side and from theres. Tiling to this standard needs planning, setting out and discussion & sometimes revision. This was taken in there stride to accommodate our requirements. I have to stress, i work from home, so when i say this, it really is an understatement, just how hard Alex HAD to work in week 2 of the project. No fault of his but my golly, what a performance AND to finish with such a high standard of Deliverable under that unforced pressure. Its a work ethic that has alluded so many. There is care in what this Team do, there is professionalism, there is knowledge, understanding, skill and graft. I am a 35 year detailed deliverable professional myself. This Team knows how to deliver AwesomePosted on Google Pauline RamsayTrustindex verifies that the original source of the review is Google. I had my bathroom done recently and am absolutely thrilled with the result. Alex and Ben worked extremely hard, were clean, on time and had great communication. As most of my friends know, I am extremely fussy. However I can’t find any faults at all. Even though I have tried. I would highly recommend.!Posted on Google Deborah Baldwin-SykesTrustindex verifies that the original source of the review is Google. Where to start? From the initial consultation through to the finished product the service has been excellent. Alex listened to me as I thought about what I wanted, offered ideas and solutions that I hadn't thought of and never pressured me into making a decision. He kept me fully informed of all progress. The standard of work is excellent as is their work ethic. Alex and Ben never stopped from the minute they arrived, had to be persuaded to have a tea break, till they left on a night, cleaning and tidying before they went. Nothing was too much trouble. My bathrooms are beautiful- like something out of a 5 star hotel. I would not hesitate to hire them again when it comes to more work to be done. I fully recommend you give them a call.Posted on Google tim grahamTrustindex verifies that the original source of the review is Google. From start to finish Alex and his team were very professional and very organised. Day 1 skip arrived, new bathroom arrived, tiles arrived, hall, stairs and bedroom floors all covered, old bathroom and tiles removed!! Following days all the plumbing work was improved from previous and then tiles were installed and showers, toilet, basin unit and towel radiator fitted to a very high standard! I would recommend Alex and Ben to complete your new bathroom as the quality and finish is unbelievable, they came in on time, on budget and exceeded our expectations! Our main bathroom is next and would not go to anyone else! Tim and JaynePosted on Google Kathryn BoothroydTrustindex verifies that the original source of the review is Google. Our new bathroom is stunning! Alex and his team at The Home Improvement Co. have gone above and beyond, fulfilling my vision, finding a solution to every challenge, getting every detail perfect, all with smiles, positive attitudes, organisation and cleanliness. I can't thank them enough! When we came across unexpected problems with our house (sagging floor, leaking and rotten roof), Alex didn't abandon us - he found us roofers and joiners, helped us redesign the room/roof structure, and project managed the whole process. The communication has been faultless and the standards incredibly high. This is a 100% reliable, trustworthy, hardworking, lovely team. We would recommend them to anyone.Posted on Google Nicky RobertsonTrustindex verifies that the original source of the review is Google. I have no hesitation in recommending The Home Improvement Company for any renovation needs. Alex, Ben, Connor and Kyle are talented professionals in their respective fields. All work was completed to a high standard, and within budget. Friendly, professional and respectful at all times, regularly going above and beyond expectations. Thoroughly pleasant and genuine guys. We will definitely be using them again for future projects.Posted on Google Lewis ArnottTrustindex verifies that the original source of the review is Google. Another great tiling job done by Alex and his brother, very tidy and professional. Real quality finish to a not so straight forward job.Posted on Google Martin MetcalfTrustindex verifies that the original source of the review is Google. Fully reccommend. We wanted to change our bathroom from a bath to a shower. Alot of companies came in with silly offers. Alex and his team were very reasonably priced, really good customer service. Communication all the way from beginning to End. On top of that, they tidied up everyday and at the end of the project. Get your bathroom done by The Home Improvement Company. 100%Posted on Google Adam ErringtonTrustindex verifies that the original source of the review is Google. I recently had my new bathroom fitted, and I couldn’t be happier with both the process and the end result. From start to finish, the team were professional, punctual, and took great care in their work. Every stage of the fitting was completed to a very high standard — from the tiling and plumbing to the installation of the bath, shower screen, and units. The fitters paid excellent attention to detail, ensuring everything was perfectly aligned and neatly finished. They kept the workspace tidy throughout the job and were respectful of my home. Any questions I had were answered clearly, and they made sure I was happy with each step before moving on. The final result looks fantastic — sleek, modern, and fitted to perfection. I’m really impressed with the quality of workmanship and wouldn’t hesitate to recommend their services to anyone looking for a reliable and skilled bathroom fitter.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Get a Free, No Obligation
Quote for Your Dream Bathroom
Just let us know the best time to call.
Frequently Asked Questions
How much will my new bathroom cost?
This is one of the most common questions we’re asked when discussing a new bathroom, so it’s a great place to start.
The overall cost depends on several factors, including the type of bathroom suite you choose, whether you opt for more budget-friendly or premium units, the tiles and finishes you prefer, and the scope of work involved.
Expert bathroom renovations can be tailored to suit a wide range of budgets, and the final price will always reflect your personal style and priorities. Once we’ve discussed your ideas in detail, we’ll be able to give you a much clearer indication of costs based on exactly what you’re looking to achieve.
How long will it take to renovate my bathroom?
After cost, this is usually the next question, and understandably so. Most people want to know how long they’ll be without a fully functioning bathroom.
On average, a complete bathroom renovation takes around 10-12 working days, roughly two weeks. More intricate designs, such as complex tile patterns, change of layout or bespoke features, may take a little longer. When we visit to assess your space and provide a quote, we’ll also give you a more accurate and realistic timescale.
Where to do I start with the design?
The best place to start is simply with a conversation. We offer free bathroom design support and we’ll take the time to understand how you use your bathroom, what you like, what you don’t, and any ideas or inspiration you already have.
From there, we work closely with you to create a design that’s both practical and beautifully considered. This includes a detailed floor plan and realistic 3D renders, allowing you to see exactly how your new bathroom will look and function before any work begins. We’ll guide you through layout options, finishes, and features, making sure everything works seamlessly within your space.
The design process is fully collaborative, and we’ll refine it as much as needed. You can make as many changes as you like until you’re completely happy and confident in the final design. Our goal is to ensure that when installation starts, there are no surprises, just a clear, well-crafted plan tailored to you.
Can I use my toilet and shower during the renovation?
In short, yes and no.
The bath and shower are usually the first items to be removed, so you’ll need to arrange an alternative solution during that part of the project. Some customers use a family member’s shower, others join a gym for a short period, and there are also companies that provide temporary external shower and toilet facilities.
We aim to keep disruption to a minimum, so we usually remove the toilet as late as possible. In many cases, you’ll still be able to use it in the evenings until we return the following day.
Do I have to purchase my own products or do you supply them?
We offer a complete bathroom design and fit, so in most cases there’s no need for you to source products yourself. We take care of everything, from purchasing sanitaryware and tiles to supplying and installing them as part of the renovation.
All the high quality bathroom fittings we use come from trusted suppliers we work closely with, chosen for their quality, reliability, and consistency. Thanks to these long-standing relationships, we benefit from excellent trade discounts, which we pass directly on to you. We fit bathrooms built to last and everything we install, like sanitary ware and tiles, are covered by aftercare guarantees. Our own workmanship aftercare guarantee is included, giving you total peace of mind.
If you already have specific items in mind, we’re happy to discuss this with you and advise on suitability.
How do you keep my house clean while working?
We understand that we’re working in your home, and we treat it with the same care and respect we would expect ourselves.
Before work begins, we lay protective plastic dust sheets over flooring and carpets, and our team wears protective shoe covers where needed. During the renovation there will inevitably be some dust, particularly when removing old fittings and tiles, but we always clean up at the end of each day and carry out a full clean once the job is complete.
If you have any specific concerns or requirements, we’re always happy to discuss them in advance so we can accommodate them wherever possible.
How can I arrange a quotation?
Transform your bathroom today when you complete the enquiry form above or give us a call and we’ll arrange a convenient time to visit your home.
During the visit, we’ll talk through your ideas, assess the space, and explain the process in detail. This includes discussing whether you’d like us to supply all products or if you already have something specific in mind. We can usually provide a rough cost guide during the visit, then return with a detailed and accurate quotation once all measurements and specifications have been finalised.

























